Performance Management:

·         Ensure the branch is performing against agreed targets and budgets, managing costs effectively to optimise operational efficiency.

Operational Excellence:

·         Maintain a daily focus on operations to drive excellence and efficiency, coordinating all activities within the site effectively.

Documentation and Compliance:

·         Oversee the accuracy and completeness of all paperwork, ensuring adherence to procedures for purchase orders, stock management, POD Management, etc.

Reporting:

·         Prompt completion of all relevant reports related to distribution activities, providing insights and recommendations for improvement.

Asset Management:

·         Act as custodian of all assets with the branch, ensuring effective communication and management of assets among branch employees.

Customer Service:

·         Ensure the highest levels of customer care and service, reflecting the company's commitment to excellence in all interactions.

Safety and Compliance:

·         Maintain branch operations, employees, and products in compliance with safety standards and occupational health and safety legislation.

Personnel Management:

·         Monitor staffing needs, address personnel issues promptly, motivate staff, and maintain a positive work environment.

Policy Communication:

·         Effectively communicate company policies and procedures to all branch employees.

Logistics Oversight:

·         Oversee all linehauls/cargo received and dispatched, as well as dispatching/receiving processes for all routes.

Quality Assurance:

·         Conduct random checks on daily deliveries to ensure accuracy, and ensure routine alcohol tests are conducted on drivers as per regulations.

Disciplinary Procedures:

·         Address disciplinary issues promptly and in accordance with company policies and relevant legislation.

Continuous Improvement:

·         Continuously assess routes and branch operations for optimization, providing regular feedback and reports on branch status.

Maintenance:

·         Ensure branch and fleet maintenance is carried out promptly and effectively, maintaining operational readiness at all times.

KPI Management:

·         Ensure key performance indicators (KPIs) are met, providing feedback and implementing strategies for improvement as necessary.

Financial Management:

·         Responsible for P&L management and providing feedback on financial performance.

Housekeeping:

·         Maintain general housekeeping standards to ensure a professional and aesthetic appearance of the branch.

Staff Development:

·         Ensure staff induction is conducted continuously, fostering a culture of learning and development within the branch.

Technology Adoption: